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FAQs

We’ve compiled answers to the most frequently asked questions about Magnolia Academy to help you get started. If you still have questions or need further assistance, feel free to contact us directly.

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What DXP are you using for Magnolia Academy?

Magnolia Academy is built on Magnolia and runs on our cloud platform, Magnolia PaaS. It’s a great example of how you can deliver flexible, scalable learning experiences using our very own Digital Experience Platform (DXP).

Thanks for asking! 😊

What kind of content will I find at Magnolia Academy?

Magnolia Academy offers a wide range of training resources designed to help you get the most out of Magnolia.

Explore video walkthroughs, online courses, and masterclasses covering everything from fundamentals to more advanced tutorials.

Whether you’re a content manager, front-end developer, back-end developer, or a PaaS operations professional, you’ll find courses and learning paths that are relevant to your role and designed to enhance your skills.

Partner and customer access

Magnolia Partners and Customers enjoy unlimited access to Magnolia Academy!

If you already have a Magnolia account (the one you use for our Jira Support ticketing system or Nexus), simply log in with your existing credentials.

Don’t have an account yet? No problem! Kindly reach out to your Partner Manager, Customer Success Manager, or Account Manager to get started. Alternatively, fill out this form, and we’ll set you up.

You’ll receive your Magnolia Academy login credentials within 3 business days, sent directly to your email.

Once you have them, you’re ready to explore the Academy!

Public and freelancers access

The annual membership fee is CHF 500 (excluding VAT) per seat.

Begin your subscription by paying here. Once your payment is confirmed, you’ll receive your Magnolia Academy login credentials by email within 3 business days.

After that, you’re all set to start learning!

Gamification and badges

While Magnolia Academy doesn’t currently offer a gamification or badge system, you will receive an official Certificate of Completion for every course you successfully complete.

It’s a great way to showcase your learning and demonstrate your Magnolia expertise!

Will I receive a certificate after completing a Magnolia Academy course?

Yes! You’ll receive an auto-generated Certificate of Completion for every course you successfully complete. It’s a great way to showcase your newly acquired skills and your commitment to learning more about Magnolia.

Will there be an exam after each course?

While there’s no comprehensive final exam at the end of each course, you’ll find periodic checkpoints and quizzes along the way to help you review and reinforce what you’ve learned.

Will my completed courses prove that I have sufficient knowledge about Magnolia?

Completing courses at Magnolia Academy is a great way to build your skills and gain hands-on knowledge. We encourage students to continue developing their expertise by working on independent projects and applying what they’ve learned.

However, earning a Certificate of Completion from Magnolia Academy does not qualify you as a Magnolia Trained & Certified Developer.

To become officially certified, you’ll need to attend instructor-led training and pass a certification exam.

Will taking Magnolia Academy courses qualify me to work as a Magnolia developer?

Magnolia Academy courses are a great starting point to build your skills and gain practical knowledge. We encourage students to continue learning by working on small, independent projects to deepen their understanding.

However, to officially qualify for working on Magnolia projects as a Magnolia Trained & Certified Developer, we recommend attending our instructor-led training and successfully passing the certification exam.

Can I enroll in Magnolia Academy and take Magnolia certification exams?

Yes, you can take a Magnolia certification exam. However, passing is not guaranteed without sufficient preparation.

We strongly recommend that you first complete the Magnolia Academy courses, practice through hands-on exercises, and work on small projects to solidify your skills before attempting the exam.

To become officially certified, you’ll need to attend instructor-led training and pass a certification exam.

I have an issue while taking a course. What should I do?

If you have any questions about the course content or run into issues with the platform, we’re here to help!

Please contact us directly for support. Our team will be happy to assist you.

I need help with the platform. Who should I contact?

If you’re experiencing any issues with the Magnolia Academy platform, please get in touch with us. We’ll be happy to assist you and get things back on track!

I want to cancel my membership subscription. How can I do that?

To cancel your membership subscription, please contact us. Our team will assist you with the cancellation process.

How can I close an account?

To close your account, please contact us. Our team will assist you with the process.